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unearned ban

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Hello dear community and stuff!

I'd like to get satisfactoring answer, namely i'm getting ban on all accounts that i create and that i play without using cheats, my old brother that played newz on this computer a year ago, gave me it. I wanted to play this game, he propably cheated but he's not playing anymore, but when i create account get ban about few hours. The problem is that when i contact with support they give me confluent answer whithout giving any solid reason. I'd like to know what im suppose to do if i want to play ? I have his computer and dont have any illegal aplications..

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