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Christmas 2019 Box

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I have been trying to open the Christmas 2019 Box that I was awarded from the calendar. Every time I try to open it, I get kicked out of the game. This is only happening with the Christmas Box. I have been trying to open it for the last 2 days.

Edited by CampersRUs

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ElChupacabraheute um 02:59 Uhr

 
@everyone we are aware that you aren't able to open the free Christmas Skinbox from the Christmas Calendar. This should be fixed soon and you won't lose the box, just wait till it's fixed (by tomorrow probably).

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14 hours ago, Freddy D said:

Box was released today ...

Actually, it was available for only a 1.5 hour window of time, as you'll see now it's changed to a Mystery box instead.

Now, players can either wait with opening it until the Christmas 2019 event starts or they can create a support ticket and redeem it for a Mystery box.

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7 hours ago, Sven said:

Actually, it was available for only a 1.5 hour window of time, as you'll see now it's changed to a Mystery box instead.

Now, players can either wait with opening it until the Christmas 2019 event starts or they can create a support ticket and redeem it for a Mystery box.

Thank You @Sven. I was just about to ask. I'll wait till the Christmas Event to open it.

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