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kush kush

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To be able to help you correctly send a ticket to the official support, if this keeps happening after several attempts, I recommend that you contact xsolla directly through their website, they have a 24h service where they will help you solve your problem ( you only need to send the order number). Have a good weekend

Official support: https://playnewz.com/support.php

Xsolla support: https://www.xsolla.com/en/

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