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Hello, This should help you create an exception for the game if you run windows firewall. Do the below first. if however you do not see the game listed when you get to that part of the tutorial, you will need to add it. i describe how to do that further on down. *if you need to find your game folder it will look something like this For steam E:\programse\SteamApps\common\NewZ Yours will be different but once you get to steamApps it will be the same For Standalone Just right click the shortcut and click properties and then open file location. that will show you where it is. Let's get started! 1. Right click the start icon shown here then left click on "Search" 2. (a.) Type control panel into the search field. (b.) Left click on control panel. 3. Left click "System and Security" 4.Left click on the "Allow an App through Windows Firewall" 5. (a.) Left Click "Change Settings" (b.) Make sure both boxes are checkmarked. left click in the boxes to add a checkmark if there is not one already there. (c.) Left click "OK" Please note you will not see two instances of NewZ. i have 2 so i can download the things i need to to test patches and not have to keep re-downloading. Done. IF YOU DO NOT SEE THE GAME LISTED YOU WILL NEED TO ADD IT BY DOING THE FOLLOWING: 1. (a.) Left click the "Change Settings" if you have not already. (b.)Left click the "Allow another App" (c.)Left click the "Browse" (d.) Navigate to your newz folder. and then left click the launcher and then left click (f.) "open" (e.) Repeat Steps b,c, and d However this time you will select the other file i have indicated with the e. and then left click (f.) "Open" 2. Now find all mentions of Newz in the list. It may say The NewZ or Infestation The newZ or infestation newZ. As long as it says newz and then repeat the process we did at the first of the tutorial making sure both public and private are check marked. 3. after all that is done left click "OK" And you are done. -Wolf Digital oh yea... ZOMBIE CAT!!!!!!!!!!!