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Sven

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Sven last won the day on September 20

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About Sven

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    Creative Producer
  • Birthday 03/22/1996

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  1. Dear Community, It's time again for a brand new weekend event! This time something different than usual as I, Sven, will be taking over most of the routine weekend events. Let's not jump too much into that but summarized up it has to do because of prioritization & feedback from players. Anyways, with me taking over I'd like to introduce some changes. Hopefully some of many to follow because your feedback is important and my prioritization of these weekend event(s) will always go to keeping as much players as possible happy and satisfied with these weekend event(s). Now, I do not think it's a good idea to abruptly introduce all changes at once but starting with this weekend event you'll start to see some particular things change. Just to make sure i'll explain in the info of the weekend event if something has changed and why to keep you all in the loop. Feel free to give me feedback about this as well! For this weekend event we'll have it live the following period of time: START: September 20, 2019 12:00 PM (CEST) END: September 23, 2019 12:00 PM (CEST) Now, let's jump into further details about this weekend's weekend event: First of all I'd like to mention that i'll stick with the 4-point (features) format although I will separate minor weekly changes such as the Battle Royale map rotation as these things happen every week anyways and points like that shouldn't be an actual so called "weekend event feature". So, here are the four points for this week: Free Revive Weekend During this weekend event only revives for anyone / any account will be free. We like to do this from time to time to attract more players to the game and to have the player base that does not have premium 'feel' what it's like! Colorado FPS-ONLY Server For both Survival and Open World there will be a temporary Colorado V2 server that will be first-person only. One of these servers will be available in every region for both game-modes. To make this even harder for you guys we will also disable snipers on this server! Improved Super Zombie Loot This weekend only, both in the Survival and Open World game-mode Super Zombie loot will significantly be improved. What does this mean? Basically chances it drops rare items are increased. Will this be the time you finally manage to find a sniper in the Survival game-mode?! Note: Please note that loot adjustments never go instantly live. If you are playing on your own private server in order for the weekend event loot to be applied, please log out from your server after 12:00 PM (CEST) (when the event starts) and wait a minimal of 30 minutes. 50% discount on all Spawn Protection Colors Get 50% discount on any spawn protection color in the in-game marketplace. ROUTINE: Battle Royale Map Rotation As always, the main and only Battle Royale map will be changed. This time we are changing over from Tropico to Arizona. From now on the rotation pool will be: Tropico - Arizona - Arena - Tropico - Arizona etc. etc. Note: We change the map rotation in the Battle Royale game-mode every week due to the low(er) amount of players playing Battle Royale. If you have any suggestions, ideas or feedback please let us know at http://forums.fredaikis.com/index.php?/topic/5388-maps-battle-royale/ SALE: Fun Edition Sale This time we are doing a major sale on the Fun Edition skin box with a 20% discount. Next to that some of the Fun Edition skins are now directly available in the in-game marketplace. Also the brand new "Mauser Fun Edition" skin has now been added to the Fun Edition skin box. Note: This sale is a weekly one so has already started before the weekend event and will not have the same start-end times as the weekend event. Please let us know what you think of this weekend event so that we can use that feedback in the future for new weekend events! If you have any ideas or suggestions feel free to share that as well as we might be able to use your idea for upcoming weekend events! If you experience any type of issue(s) with the game please contact us through social media or create a support ticket athttps://playnewz.com/support.php/ For any feedback about the game or this patch please let us know at http://playnewz.com/feedback If you'd like to share suggestions and ideas you have for the game please let us know at: https://suggest.playnewz.com/ To stay updated regarding the patch and server downtime please follow us on our social media: Facebook: https://www.facebook.com/Infestation.NewZ/ Twitter: https://twitter.com/infestationnewz Discord: https://discordapp.com/invite/thenewz Have a nice weekend! // Sven // The New Z - Staff Team
  2. Sven

    Summer Week Event

    Thanks for pointing this out. Thanks for the feedback. Regarding the private server option(s) first of all it's just a joint number of circumstances: low slots already available from the start + double GD/XP + event and then also double GC. Unfortunately this is a very complicated situation that we are trying to resolve as best as we can. Now, one thing that I can say for certain is that people that manage to rent a private server but can't play on it; deserve a refund. This might happen if the game is high popped. We have adjusted error messages saying players to contact support if they get that just so we can offer them a refund at least. When it comes to issues themselves; servers being laggy; it just happens. We have machines hosting these private servers and some (might) not have been adjusted perfectly causing to - on high pop - cause a little bit of issues here and there: we are aware of this; we keep track of it; and we improve this. How we improve this is simple: there is a limit that each machine has for the amount of private servers it can run. We lower the limit until a number that we are certain when - on maximum cap (all servers running) - there is no issues whatsoever. Downside of this is that even less "space" becomes available for people to start their private servers (on high pop) causing them to get the error again saying there is currently no space. (error I explained and adjusted earlier in this reply) Least we can do is refund and least we can do is make sure that the private servers that ARE running are not affected negatively. Unfortunately this results in a lot of people not being able to rent more servers / new ones. Now you might say: "Just get more machines" and yes, this is true and it is a solution although it's not THAT easy. Either way like I mentioned already this is something we always consider doing although A LOT of roles play a part in making this decision. Unfortunately it's not that easy. Long term solution is to rework the whole system: way private server rental works in the game. Unfortunately we haven't had time to develop this. (yet) Limiting the amount a single player can rent is not necessarily a solution either as most would just create a new account. Although it does make it a little bit "harder" for people to abuse this - agree. Also, I think we should and will take mass renting more serious - perhaps we can update our rules around this just to prevent 1 person renting 10 servers, selling them, or etc. U get the point. Best Regards, Sven
  3. Glad you like it. We love it!
  4. Dear Community, We are currently working on A LOT; new events, new patches, content and more all at once! One thing that we have stumbled upon recently is the amount of amazing suggestions and ideas you guys have shared with us over the past period(s) of time. This is GREAT! Although for us it can sometimes become a challenge to keep track of everything and to not miss anything. Now, we have developed a solution that we think will benefit both sides: us and you guys. The System We have developed a very simple suggestion system through our website that allows anyone to create a suggestion. Players can see a feed of all suggestions and can upvote/downvote other players' suggestions. We as staff can then mark suggestions as "under development" or "skipped" etc. to keep you updated. Players here are forced to keep their ideas simple, but strong and this especially will make things a lot easier. Now, you might wonder: "What about the forums?" or "What about all the forum threads I have made in the past sharing ideas?" ^ We'd like to invite you to simply copy any still relevant ideas to this new system, with a link to the original forum thread so we can always find more information and see what other people think. The same here goes for Discord. Have any ideas? It's GREAT to share them in the suggestions chat although to keep track of everything please also suggest it through our new suggestion system. Where to go We are currently still integrating the system into our website, game and social medias although the whole system itself is already accessible. Share your suggestions here: https://suggest.playnewz.com/ Additional Information To make a suggestion you'll have to create an account. Please note that you'll have to make an entire new account here as this system is separated from the official New Z website and New Z accounts. The reason for this is because it's powered by GameSupport. For now, we're only doing suggestions through the GameSupport system although we do consider later on also porting over our support system and more. It will make a lot more sense then to have an account there. Just to clarify this Now, go share your amazing ideas, keep doing what you're all doing and let's aim to get you all more involved in what's coming / being worked on in New Z! Best Regards, Sven
  5. Just to keep it clear here: Double GC, just like the entire Summer Week 2019 event has now ended.
  6. Sven

    Summer Week Event

    Just an update here: Summer 2019 Week Event has come to an end. Don't be sad, there will be a new, next one soon again! Next to that we have a huge patch coming up very soon as well! - Tropico is staying on. This because of all the positive feedback we have received in the past couple of days. - In-game marketplace has been updated. Summer stuff has been removed. Spotlights have been updated. - Winner(s) for the giveaway have been announced. I have e-mailed all of them with instructions. You can see the winners here: https://gleam.io/59ryr/the-new-z-summer-week-2019-giveaway Hope you all had a nice weekend and hope you all liked this event!
  7. Right now, there is no slots available, like I said. Now, I pointed out you can contact support to discuss other solutions out / so we can look into your situation but you seem to completely ignore that. Sure. Then don't make these comments. Have a nice day!
  8. Sven

    Summer Week Event

    Another update here, for those who missed the double GC announcement: DOUBLE GC ANNOUNCEMENT! It's time again: DOUBLE GC is STARTING NOW for this weekend as final part of the Summer Week 2019 event. Enjoy and have a nice weekend! DOUBLE GC ends when the Summer Week 2019 event ends which is: Monday, September 16, 2019 at 12:00 PM (CEST)
  9. Sven

    Summer Week Event

    @JKS @TheWraith @CampersRUs @Katryna247 and everyone else that listed out feedback: once again thank you! Near plan is as following: - Radiation Super Zombie loot amount will be increased from 1 to 3 items. - Radiation Super Zombie loot will be updated based on the feedback you guys gave us. - Super Zombie loot will also be adjusted but more info on that will follow in the patch. Now, this will all go live as soon as we patch upcoming time! Best Regards, Sven
  10. Right now there is no slots available. Sorry. For further info contact support.
  11. Dear Community, As a part of the Summer Week event we are doing a DOUBLE GC sale. This means all GC purchases for a set period of time will be doubled. Here is exact times of the event: Start: September 13, 12:00 PM (CEST) 2019. End: September 16, 12:00 PM (CEST) 2019. Buy GC here: http://playnewz.com/buygc The sale is indicated on Xsolla and in-game through Steam. If you experience any issues or need any assistance with a purchase feel free to contact us through support at: http://playnewz.com/support Have a nice weekend! // Fredaikis
  12. Sven

    Summer Week Event

    Another update: ☀ Summer Event Update! Double XP/GD is LIVE AGAIN for the second weekend! Enjoy! Also, I have added some summer hats to the Competitive store!
  13. Sven

    Summer Week Event

    Guys, I will take all of this feedback in consideration and discuss tomorrow with other stuff what's the best to do in terms of loot for the toxic super zombie. Thanks everyone for putting the feedback here!
  14. Sven

    Summer Week Event

    Another update that might interest you guys: SALE UPDATE! 6 NEW skin recipes are now available in the in-game marketplace! Next to that the Revolution skinbox now has a 20% discount! We have also added the new "Zitania" skins (4) to the content of the Revolution skinbox! For those wondering these discounts will be live for exactly one week!
  15. Sven

    Summer Week Event

    Another update: 🏖 Summer Week Event UPDATE! Tropico has now been enabled as the Battle Royale map for the rest of the event! Next to that we have also tweaked the loot (a bit) and added summer items! This means that the map will be live till at least: Monday, September 16, 2019 - 12:00 PM (CEST)
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