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Why wont my game Load!?!?!??!

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So my game starts to load when I click play, but then it says that it failed to start up the game and gives me this : Failed to start game 0x36b1 (The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
). If the problem persists please contact support.

I tried to reinstall the game and that didn't help me. PLEASE HELP ASAP!!!!!!!

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