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Okay you have windows 10.

Can you install a windows program called debugviewer which will create you a list what exactly is happening.

https://docs.microsoft.com/en-us/sysinternals/downloads/debugview

Just install start that program and then start the newz launcher. As soon FAC crashes or says not responding, close newz and save the logs of this program. Then send us the log so we can see the issue.

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