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Sven

Private Server Compensation

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Dear Community,

 

Based on the issues players had during the weekend with their private servers we have a short announcement to make. We have compensated the following regions due to the issues.

 

EU:
Compensated 12 hours (added) to already active servers and servers that expired the last 3 days. (If you had a server that expired somewhere in the past 3 days it's now active again with the 12 hours compensation!)

NA:
Compensated 24 hours (added) to already active servers and servers that expired the last 3 days. (If you had a server that expired somewhere in the past 3 days it's now active again with the 24 hours compensation!)

HK:
No compensation as there were no issues here.

 

In the future we ask anyone that has issues with their servers to please make a support ticket at https://playnewz.com/support.php/

 

Best Regards,

 

// The New Z - Staff Team

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35 minutes ago, tonton3313 said:

Hello

thanks also for extending the private server by 24 hours.
good hallowen party

Thanks for the feedback!

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48 minutes ago, GENETICZZ said:

any ETA when servers will be available for rent again? @Sven

When ever enough servers go out, and we go under the limit again.. Pretty much. Keep an eye on Discord / Twitter IF we enable some renting again they'll probably be sold out very fast.

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