Sven

Issues Related to Patch 2.22

75 posts in this topic

13 minutes ago, Skillerfreak said:

I started Steam / The Game / The Launcher / The FAC tool with admin nothing works. Restarted my PC 10 times etc

What if you play through non-steam. Know how to do that?

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I had an error message "cannot run under a Virtual Machine" yesterday when trying to play for the first time. With this patch I have a "FAC" error. And with the code the support gave (experimental update), I have the first error message “cannot run under a Virtual Machine”

I’m on Win 10 pro + Win defender (folder “new Z” whitelisted and firewall exception for the game).

Hyper V disable, PC name changed : desktop-xxxxx --> xxxx-pc

I’ve try with win def and firewall disabled and game launch in admin. It’s still not working xD

 “C:\Users\***\Documents\FredaikisAB” folder is empty.

“r3dlog_upd.txt” file with experimental update :  https://pastebin.com/Qw6wrWfe (No r3dlog.txt)

Dxdiag : https://pastebin.com/3u83QPGL

The support have close my tickets (the first time because they was a update and the second time because of the experimental update) but I still get the first error message xD

Should I make a third ticket ? ^^'

Edited by n1ouk

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4 hours ago, Sven said:

Try disabling your anti-virus.

Antivirus in 2k18 Kappa 

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3 hours ago, Volishq said:

Insane fps drops from 170 to 30-10. Freezes every 10 seconds. Steelseries engine and xmousebuttoncontrol doesnt work while im in game. 

My team mates using macro and their software working like before the "patch", mine doesnt work. 

x-mouse button control doesn't work anymore for me either. same with fps a LOT of freez and fps from 120 to 10 every 5-10 seconds, pretty annoying.

Edited by nightfall

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Игра стала просто ужасной.После обновления, FPS 4-8 ... Это ужасно.Я люблю эту игру, и я очень разочарован, что не могу играть сейчас.Пожалуйста, сделайте что-нибудь.

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1 hour ago, nightfall said:

x-mouse button control doesn't work anymore for me either. same with fps a LOT of freez and fps from 120 to 10 every 5-10 seconds, pretty annoying.

Thanks for letting us know! Have you created a support ticket? 

 

Best Regards,

 

Sven

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NEED HELP - PATCH 2.22

Depois da atualização não consigo abrir o jogo.

Esse foi o erro inicial https://prnt.sc/krwf3l

Eu fiz todos os passos do suporte e não adiantou..

Em seguida tentei isso, https://prnt.sc/krwfk5 | https://prnt.sc/krwfwj | https://prnt.sc/krwfog

A solução que pensei foi de desinstalar o jogo da maquina e baixar ele sem ser pela Steam, porém já estou a cerca de 1 hora tentando baixar! Minha velocidade de navegação é boa, isso seria uma falha do servidor de download? Está nessa situação a um grande espaço de tempo https://prnt.sc/krwfbn 

 

Eu devo aguardar a instalação? Ou existe algo a ser feito?

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Não estou conseguindo carregar o mapa para poder jogar , fico esperando 5-10 minutos para aparecer a mensagem " TEMPO ESGOTADO " . 

 Só consigo entrar no servidor de trocar no mundo aberto e ainda assim fico com 1-10 de FPS .

Isso começou depois dessa  ultima atualização , espero uma resposta URGENTE da direção , pois gasto dinheiro atoa nessa plataforma não ,

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10 hours ago, JJOKER13666 said:

Игра стала просто ужасной.После обновления, FPS 4-8 ... Это ужасно.Я люблю эту игру, и я очень разочарован, что не могу играть сейчас.Пожалуйста, сделайте что-нибудь.

hellp

 

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bonjour

toujours des problèmes , déconnections permanente sur les serveur privés. impossible de jouer. cet malheureux d'avoir des mise a jour qui font planter le jeux.

merci de résoudre les problèmes. 

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уважаемая администрация, если вы считаете  нас не нужными в этой игре, то просто скажите нам об этом.И мы удалим свои аккаунты.Но если же вы считаете, что мы пригодны для вашего проекта, то огромная к вам просьба принимать уже какие нибудь решения.Так как у большинства людей выходные и они хотят поиграть.Но с ФПС 5-8 это вообще не реально .Огромное спасибо за внимание....

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22 hours ago, Hefex said:

hahaha +60 de fps antes da att e agora não passa dos 03 de fps xDDD "'Não é atoa que oh servidor br está decaindo a quantidade de jogadores""

verdd

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Desistem de tentar fazer esse jogo dá certo , vocês são uns completos idiotas , acabaram o jogo com uma atualização lixo , pelo amor de deus , vocês de anos pra cá só vem fazendo merda , para com essa mania escrota 

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5 minutes ago, FabricioMonico said:

Desistem de tentar fazer esse jogo dá certo , vocês são uns completos idiotas , acabaram o jogo com uma atualização lixo , pelo amor de deus , vocês de anos pra cá só vem fazendo merda , para com essa mania escrota 

Thanks for the useful comment and the kind words!

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к сожалению у меня ни чего не изменилось.Как был FPS 7-9 так и остался.Пожалуйста помогите.Я хочу играть 

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I am able to play the game but I am having horrible video issues after the patch though. Everything is extremely dark, it appears as if the contrast got turned way up. Whites are extremely white, and darks are extremely dark. Also my characters back seems to be poking through my heavy armor which is did not do before the patch. It's only with this game and only after the most recent patch.

I have the most recent drivers for my Nvidia card, I've restarted and cleared my cache but the video issues still persist. I have no other issues other than this but it makes it very hard to see anything and very hard to play the game.

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On 7/9/2018 at 19:51, Volishq said:

Fps loco cae de 170 a 30-10. Se congela cada 10 segundos El motor Steelseries y el control xmousebutton no funcionan mientras estoy en el juego. 

Mis compañeros de equipo usan macro y su software funciona como antes del "parche", el mío no funciona. 

 

I have the same problem as you, please help with that!

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On 8/9/2018 at 0:48, Sven said:

¡Gracias por dejarnos saber! ¿Has creado un ticket de soporte? 

 

Atentamente,

 

Sven

 

hello, before the FPS did not work well, and yesterday I did not let myself into the servers and the macros program did not work for my friends, but now I have pretty good FPS and connection to the servers, but the problem that I have is with the program of the macro does not let me use it, I deleted it and I reinstalled it and nothing remains the same do not work help please, greetings

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12 hours ago, bullitz4brkfst said:

I am able to play the game but I am having horrible video issues after the patch though. Everything is extremely dark, it appears as if the contrast got turned way up. Whites are extremely white, and darks are extremely dark. Also my characters back seems to be poking through my heavy armor which is did not do before the patch. It's only with this game and only after the most recent patch.

I have the most recent drivers for my Nvidia card, I've restarted and cleared my cache but the video issues still persist. I have no other issues other than this but it makes it very hard to see anything and very hard to play the game.

Wow. I have never seen any issue like this ever :/ You might have corrupted game files. You can try: verifying game files with Steam (if playing through Steam). In worst case you'll have to re-download the game.

Feel free to make a support ticket at https://playnewz.com/support.php/

4 hours ago, Ray98 said:

 

hello, before the FPS did not work well, and yesterday I did not let myself into the servers and the macros program did not work for my friends, but now I have pretty good FPS and connection to the servers, but the problem that I have is with the program of the macro does not let me use it, I deleted it and I reinstalled it and nothing remains the same do not work help please, greetings

Okay so FPS issues fixed but you still can't use the macro program. Thanks for the feedback. Could you send us more information in a support ticket? (Like program name etc.) Please make a support ticket at https://playnewz.com/support.php/

2 hours ago, princemichael1915 said:

SIR HOW DO I FIX THIS  IT SAY FAC : DRIVER IS NOT RESPONDING

Please make a support ticket at https://playnewz.com/support.php/

 

Best Regards,

 

Sven

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к сожалению у меня ни чего не изменилось.Как был FPS 7-9 так и остался.Пожалуйста помогите.Я хочу играть.мой ник JJ0KER

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