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SlaveJim

Game Won’t Start

3 posts in this topic

Getting multiple issues while trying to log in on both mine and my girlfriend’s account. While loading the game, We keep getting the message, “Wrong login answer, please contact support”

Now on the game updater login screen, also getting the message, “An error occurred while logging in, please contact the staff team” 

I submitted a ticket about 40 minutes ago, and am trying to get a response out of someone to figure out what’s going on with our games.

Thanks in advance for help.

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Has your ticket been answered if not do the following steps, Flush DNS with IPconfig, restart your modem/router to obtain a new IP or use the IPconfig/renew command, restart your PC. That should fix your issue.

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