You really want to know why new people don't stay, well here is my take on it as a relatively "new" player. I started my acct last year, and TRIED for over a week to get help to get my acct up and going. I had watched and even played on my wifes acct before I decided to get my own. When I did I found ZERO HELP from the support dept. EVERY answer I received was short, did not address what I even wrote ( I wondered did they even half read that before responding ) . 7 or 8 months later I decided to TRY to give this game a second chance.( I"m still wondering why I did that.) I have tried a couple times to get help again through support, and yet again I received the short answer that didnt answer my question, but as always blamed the user. I gave up on asking support for anything, and turned to youtube for help. Amazing how my problem was quickly resolved and it really was a setting issue after all! During the month or so I have played, I have seen why so many "noobs" leave this game...and this isn't even going to TOUCH the troubles with PVP or trying to start new in Survival!!
You have SOME of the most DISHONEST, thieving "VET" players...WOW is all I can say!! NO, NOT ALL OF YOU, BUT WAYYYYYYYYYYYY too many to count. While on PVE I have seen you act your sickening worst... calling supers on NOOBS who have had their accts less than a week, ( OH YES, I know the poor guy personally offline this happened to, and the JERK that did it watched as we were trying to teach this person how to use items such as sandbag baracades to get upon stuff because he didn't have high jump yet and called the SUPER. YES>>> WHAT AN A**#### move. Then he came and tried to grab up the kids stuff!! ) Or like today, the " VET" with the paid for character who kept stealing my loot after my kills. You want super zombie loot, go kill you own you lazy thieving jerks, quit messing with new people!!!!!! Im sure if you and afford all that crap you were wearing you can manage to buy you own GD to buy snipers... you dont need to STEAL them from people who worked to EARN THEM!!!!!
They come on here and gripe because there aren't any zombies to kill, yet if there are they DRIVE through and FARM KILL them leaving NONE for ANYONE ELSE. They seem to prefer to drive said herd right past you too in an attempt to kill you off as well because that way they can get your gear as well. How about this for a suggestion DEVS... you cant set cars down in the safe zone and start them up, how about stopping them from working in MAJOR areas, or at least make them truck it out of the area to set them back down and re start them like you have to do in the safe zone!! I remember watching my wife play BEFORE VEHICLES. It was a level playing field bc NO ONE could just drive through "BEEP BEEP BEEP" and round up every single zombie in town and kill them and drive off!! Keep in mind noobs dont have money to take the bus to the next town and often when they do did this just happens all over again. The bus is EXPENSIVE especially to new people so once you get somewhere, you really dont try to move that character too far because its either A() Expensive or B) Time consuming!
I am only scratching the surface of what has happened to me as a new person playing this game. I am sure there are others with their nightmare stories as well. Since I began playing, there has been 1, say it..count that number out LOUD>>>ONE " VET" player who was nice to me in game that I did not know. He gave me a sniper rifle on like my 3rd day. To him: If youre reading this, THANK YOU, you are one of the few truly good guys on here. I wish there were more like you on here. To the thieves, harassers, and self centered sorts you: Stop being so selfish and self centered.... You wont have a game if you keep running people off, it will die just like sooooo many other....
I will prob be kicked for my opinion, but this is the truth. This is how this new player has been treated . Don't like what I'm saying here...maybe some of you should consider your actions BEFORE you ACT!!! ( let me break that down in simpler terms: THINK BEFORE YOU ACT. )