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Katryna247

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Katryna247 last won the day on August 29

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About Katryna247

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    Warmonger
  • Birthday 10/09/1968

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  1. Well @Sven, @Fred, @ElChupacabra I had to put in a support ticket, and once again the 'support staff' fell short! The response time listed was 1 hour and 28 min. BUT 6 hours later STILL NO RESPONSE! Today as I write this it has been over 24 hours with NO response! This is a continual issue with 'support'. This is also not the first time I have made it known about the SERIOUS lack of a timely response by 'support! They list a time they will reply and yet they NEVER keep their word! Honestly, if they cant commit to the time frame they list, WHY give a time in the first place! PS: @Sven My frustration in this matter is not directed at you by any means. You have done a great job of the weekend events and other small things that you do, as well as you actually listen to the players, and for this I thank you!!!
  2. Thank you Campers and Bravodog. I think something might be wrong with my login. I click to login to the site and it logs me in just fine. I can post and vote on suggestions. When I click on the 'home' button it tells me that I need to verify my email (even thought I am already logged in) so, I go through the process of 'verifying my email', it says it sends the e mail, but I never get it in my inbox, spam folder, or anywhere.
  3. Thanks Campers. I am not sure what's going on. I did like you said and it tells me I need to verify my account.....BUT I am already logged in and can post and vote on suggestions.
  4. Loving the new suggestion page! Question though.........how can we upload an image for our profile pic? The current profile options do not allow for this.
  5. On a different Weekend Event post (week of May 26-28th) I mentioned all zombies not dropping GD. My post was kindly answered by Steve, (as you can see by his comment to me ref: my May 29th post) assuring me that now all zombies will be doping some sort of GD. This is why I was wondering why not all zombies were dropping GD.
  6. The zombies I killed were killed one at a time, most dropped GD and the 100 Exp, but not ALL dropped GD. There was no GD dropped, only 100 Exp added. I guess I was unaware that not all zombies dropped GD regardless of the amount. If this is the case then it seems like we see more of this during double GD events.
  7. Thank you @Sven for a great event so far! I really am enjoying the scenery in the secret spots. Hopefully we will get to see those statue remains in future events. The double GD and double Exp for two weekends was nice as well, but I do have one issue. Tonight I rounded up a very large hoard of zombies, and I sniped them one at a time, just to see exactly what I was getting. To my dismay, there were several that only gave exp, no double GD at all! I tried killing in different locations and the same thing occurred. There was an issue with this in the past and I thought that it had been fixed, but here we are again. It is a bit disappointing to find out after you have been killing an incredible amount of zombies, you were not given the full double GD as promised. Thanks again for the cool event.
  8. There was no PVE aspect what-so-ever with this event. Things being on sale does not count. Everyone can already buy thing. PVE players have been suggesting constructive ideas for a long while now. As a matter of fact we were directly asked to do so, and we did. It seems that the only thing we got so far was Viking week (thanks to Sven it was already in the works) Police week, which I think we suggested, and the PVE only server in Survival...which PVE players feel should be a permanent server. And lastly (this comment, my original post, is posted here because the thread in Troubleshooting was closed with NO explanation!) "Could someone please explain to me WHY my support ticket was re-opened ( at my request) but no one has made any effort to answer it. The last response I got from Support was on August 23 rd stating that my ticket was re-opened . It is now August 28th and I have no answer or reply from support!! I also would like to point out that I also logged a complaint to [email protected] making note that I was for some reason at that time locked out of logging in to reply to or check my tickets. This issue has been resolved and I can now log in to check things. However, this leads me to my second question for support and the Devs. You can read my ticket # 112571 and see the issues I was having with FPS and Ping when I tried to play on various PVE servers. MAJOR issues and had I not found a fix myself, I still would not be able to play as the game preformed terribly resulting in my death EVERY time I tried to play. This issue was originally reported on August 2nd. August 2nd until August 28th....and counting is a LONG time NOT to have an issue resolved!! I will now tell you HOW I FIXED it!!! After an ongoing debate with my wife, we decided to renew our private server one more time this year. SURPRISINGLY, now that I am playing on our own private PAID FOR server my game plays just fine with NO issues!!! Now explain that, because it is utter BS that now since I play on a PAYED server my game just suddenly works fine!!! And one final note....when support gives a time frame for a response, they should damn well keep their word! No excuse for 'the weekend','out of office', 'on vacation'. or whatever. IT DOES NOT MATTER! If support can not or will not be able to reply for some time that's OK, but at least SAY SO! This still does not get support off the hook however. Players play LOTS on the weekends too, especially during weekend events, so if an issue arises there NEEDS to be someone to assist them in a timely manner! PS: Sven, I know you talked to me about my ticket and ElChupacabra was supposed to be looking into it, but how long was I supposed to wait? It has been almost 1 month, and like I stated before, had I not 'fixed' this myself, I would STILL NOT be able to play." This thread NEEDS a reply. Just because I told you how I fixed my issue, does not mean that you can simply lock the thread with NO explanation as to why the issue happened. The game play was horrific at best, but what I really want to know is WHY, after I paid for a server things all of the sudden play with NO issues....
  9. So, I have been reading this thread and now I will ad my opinions. I agree with what DNI Adrian said about Sven. When he was trying to help make the game icons and things look better and function better, we were told that "he was too busy to do those sorts of things". What I see happening here is Devs placing too much other work on Sven leaving him no choice but not being able to do said requests. It's not his fault he can't help us, it's on you 3lias. The new support web page looks good, BUT a new support page does no good if people are not going to be there to staff it. We are NOT being listened to! During a weekend event having things on sale does NOTHING for the PVE players. Where are the BR maps get changed, (PVP focused) Private server rental sale (PVE only benefits from this IF you buy a server), skin box sale (again NOT of any benefit to PVE players) as anyone can purchase them if they have the money, so it's not PVE specific. Stream rewards, again anyone can do, with no specific PVE element. Basically the whole weekend was a bust for the PVE players. NOTHING special. Time after time after time the PVE players have left comments and ideas that have went unheard, and THIS is why we feel that no one is listening or doing anything about it. You think it is annoying, then FIX it! It is not that hard to make 2 things for PVP and 2 things for PVE during weekend events.
  10. Could someone please explain to me WHY my support ticket was re-opened ( at my request) but no one has made any effort to answer it. The last response I got from Support was on August 23 rd stating that my ticket was re-opened . It is now August 28th and I have no answer or reply from support!! I also would like to point out that I also logged a complaint to [email protected] making note that I was for some reason at that time locked out of logging in to reply to or check my tickets. This issue has been resolved and I can now log in to check things. However, this leads me to my second question for support and the Devs. You can read my ticket # 112571 and see the issues I was having with FPS and Ping when I tried to play on various PVE servers. MAJOR issues and had I not found a fix myself, I still would not be able to play as the game preformed terribly resulting in my death EVERY time I tried to play. This issue was originally reported on August 2nd. August 2nd until August 28th....and counting is a LONG time NOT to have an issue resolved!! I will now tell you HOW I FIXED it!!! After an ongoing debate with my wife, we decided to renew our private server one more time this year. SURPRISINGLY, now that I am playing on our own private PAID FOR server my game plays just fine with NO issues!!! Now explain that, because it is utter BS that now since I play on a PAYED server my game just suddenly works fine!!! And one final note....when support gives a time frame for a response, they should damn well keep their word! No excuse for 'the weekend','out of office', 'on vacation'. or whatever. IT DOES NOT MATTER! If support can not or will not be able to reply for some time that's OK, but at least SAY SO! This still does not get support off the hook however. Players play LOTS on the weekends too, especially during weekend events, so if an issue arises there NEEDS to be someone to assist them in a timely manner! PS: Sven, I know you talked to me about my ticket and ElChupacabra was supposed to be looking into it, but how long was I supposed to wait? It has been almost 1 month, and like I stated before, had I not 'fixed' this myself, I would STILL NOT be able to play.
  11. @Sven Well, I would liked to have came here and left a nice comment about this weeks weekend event, but I can't. It's not that I don't want to, because I really do; I was actually looking forward to PVE in Survival, but..........I now have a support ticket #112571 that is over 24hrs old since I last answered support about the issue I am having. NO response from support! I can NOT play the game with the issue I am having, so therefor not only can I NOT play, but I am MISSING out on the weekend event! What is support's excuse now? It was not on the weekend when I first reported my issue and started conversation with support. A few replies later, (24 hrs later) the weekend comes and support is NON-EXISTENT!!! How are players supposed to play and give feedback good or bad, if they can't play?
  12. I love how you ASSume that EVERYONE online is a male! ASSumptions have been made, and now when we tell you we ARE FEMALES you chose NOT to believe us. I will give you the first ASSumtion, but since you were told we are indeed females, you should stop with the insults regarding gender. It's quite alright actually, as I am rather certain these comments of yours constitute sexual harassment!
  13. Players, even new ones, can play on the official PVE servers at no cost. The beginner (warm up server) is for new players to learn how to play in the PVP environment.
  14. Nice to see how someone like you who has only been a member of the forum for a few hours now, seems to think they know everything by your statement. "Every single enemy in new z is defeated by jumping on top of an obstacle and shooting it in the head..." I will have you know that I have killed regular zombies, super zombies, super alien zombies, and radiated zombies and supers as well ON THE GROUND! No jumping on obstacles. Besides that you do not have to shoot zombies in the head to kill them, this is not Survival, I'm talking in PVE. Private servers are just that...private. If you have played on them you should be thankful that someone gave you the password. If you do not like playing on private servers, then why not stay off of them. What players do or how they play in their own private server is none of your concern. After all it is a 'private' server. If they fail to make a password that is their choice and you are simply playing for free on their dime. I don't play the game to make friends (although I do have a few, this however took me a very long time to establish) I do not chat with people when I play. I do not except group invites either, nor do I except friend requests unless I actually know you, or unless I have talked with you extensively off line/out of game. I am not here to socialize, I can do plenty of that when I am in trade lounge buying/selling/trading. I don't know what your calling community spirit style things? Someone a while back mentioned that there should be some sort of co-op missions and things. That's all fine and well for anyone who wants that sort of interaction with other players, I for one do not. The weekend events are only subpar when the PVE side is left out. This has happened and still is happening weekly during weekend events. The events always offer things for the PVP players but nothing as substantial or even equal to what is offered to PVP players. Take last weeks weekend event for example. Nothing for the PVE players but discounted skins, and a so called' collectible' trash bag that was freeking USELESS at best! When the dev's were called on the fact they tried making a lame excuse that it was some sort of joke, thus proving that once again nothing was really offered to the PVE player.
  15. Then please stop saying what should and should not be done in the PVE servers. It's funny how you don't see PVE players doing this bunny hopping crap. What you do see ALL the time in trade lounge, (the SAFEST place in game) are the PVP players constantly hopping as if someone might be able to hit them and do damage! Ridiculous at best!! As far as spacebar/V, this does not dominate every PVE enemy, nor does it turn the entire game into shooting fish in a barrel. What your describing is how this might effect PVP play. PVE players have no need to go about hopping. This insane. The PVE players that I know, along with myself would NEVER venture onto a PVP server (safe zone or not) to buy,sell, or trade anything.
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